Shipping & Delivery
Processing days fall on business days (Monday - Friday). Standard Federal/Public Holidays are not included in business day calculations. Orders normally ship within 2 - 4 business days after placement and orders.
|PROCESSING & DELIVERY
|7 - 14 days
|6 Bottles or more order
|7 - 14 days
Allow up to two (2) weeks for wine to be delivered from the date of ordering. Weather and final shipping destination may impact delivery times.
ADULT SIGNATURE REQUIRED:
An adult signature is required by law for delivery. If a signature cannot be obtained by the driver, the package will not be delivered and may be returned to the warehouse at which point additional charges may apply.
UPS/FedEx will make 3 delivery attempts before returning shipments to Traveling Vineyard. In the event that a reshipment is requested, an alternate address where someone age 21+ will be available to sign is required, and additional shipping charges will be incurred. Should a refund be requested for the returned shipment, it will be issued less original shipping costs, will incur a $20 return fee and a $20 restocking fee. All orders are processed at the discretion of Traveling Vineyard.
Rerouting shipments or holding at a shipment center
Traveling Vineyard can reroute shipments for a fee, as long as the package is not already on its way back to the shipping facility and the package is being rerouted to another address within the same state. Traveling Vineyard and/or the consumer can request that a shipment be held at a local UPS/FedEx hub for up to 5 business days, at no additional cost, for customer pick up. UPS/FedEx determines these hub locations, and the person whose name and address is on the package must be the one to pick up the package, bringing a valid form of ID upon package pick up.
If you wish to have a shipment sent out again due to missing the 3 initial delivery attempts, an additional shipping fee of $30 will apply and, as with the initial shipment, someone over age 21 will need to be available to sign. Additional shipping fees must be paid at time of new order processing.